rixos.com

Rixos

Bonus

K.V.K.K

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Rixos processes personal data concerning you and which you have provided to us in the following contexts:

  • When you register at the Site;
  • When you add your bookings in one of the following hotels: Antalya region: Rixos Premium Belek, Club Prive by Rixos Belek, The Land of Legends Kingdom, Rixos Beldibi, Rixos Sungate, Rixos Premium Tekirova, Rixos Downtown Antalya. Aegean coast region: Rixos Premium Gocek, Club Prive by Rixos Gocek, Rixos Premium Bodrum . The region of UAE: Rixos Premium Dubai, Rixos Saadiyat Island, Rixos The Palm Dubai, Rixos Bab Al Bahr Region of Kazakhstan: Rixos Water World Aktau The region of Croatia: Rixos Premium Dubrovnik. (the “Hotel(s)”);
  • When you give your consent to receive our newsletters and other marketing information from us;
  • When you want to contact us to ask us a question via the contact form or contact us via email.

In this context Rixos collects and processes the following personal data:

 

  • Your identity and contact details: surname, name, e-mail address, phone number, address and tour agency information.
  • The pages and sections of the Site you have visited and other information related to your browsing on our Site (see the Cookie policy).
  • Any other information you directly and voluntarily provide to us while using the Site.

The mandatory or optional nature of any information to be completed by you is typically marked by an asterisk in the corresponding forms at the time such information is collected. Any failure to complete that information may result in Rixos refusing to process your request.

 

You agree that the personal data you provide about yourself to Rixos will be current, accurate, complete and unequivocal.

This text constitutes my explicit consent, within the scope of Law No. 6563 on the Regulation of Electronic Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, to receive commercial electronic messages from Fine Otel Turizm İşletmecilik A.Ş. regarding the announcement of general/special offers about the services provided, conducting satisfaction surveys about such services, being informed about current developments, receiving greeting messages, sharing content such as presentations and bulletins, and promotional and advertising communications. I acknowledge that my contact details, identity information, and marketing data are collected for the purposes of product/service sales, advertising/campaign/promotion processes, and messages may be sent to me through my preferred channels. I also understand that I may change my communication preferences at any time or stop the communication without providing any reason by using the opt-out methods included in the messages. I hereby consent to receiving commercial electronic messages via SMS/text message, automated calls, phone calls, pop-ups, push notifications, social media, online advertising networks, e-mail, and other electronic communication tools/channels. I also consent to the processing of my personal data and the transfer of necessary information to business partners for the purpose of sending such commercial messages by Fine Otel Turizm İşletmecilik A.Ş. 

I hereby declare that I have read, understood, and explicitly consented to the matters described in this text regarding the commercial electronic messages to be sent to me. 

 

1-Data Controller, Categories of Personal Data, and Collection Methods 

Pursuant to Law No. 6698 on the Protection of Personal Data ("Law No. 6698"), your personal data, including identity, contact, customer transaction, professional experience, and transaction security information, is collected electronically via written data transfer methods and through automated means. It is processed by Fine Otel Turizm İşletmecilik A.Ş. ("Company") as the data controller, within the scope outlined below. 

 

Purposes and Legal Grounds for Processing Personal Data 

Your personal data collected by us is processed for the purposes and legal grounds stated below: 

 

Purpose of Data Processing 

Data Category 

Legal Ground 

 

Compliance with legal obligations 

Transaction Security, Contact 

(Law No. 6698 Art. 5/2-ç) 
It is mandatory for the data controller to process the data in order to fulfill its legal obligation. 

Sharing of campaigns and announcements 

Identity, Contact, Professional Experience 

(Art. 5/1 with consent) 
 

Sending of electronic commercial messages 

Identity, Contact, Professional Experience 

Execution of contractual processes 

Identity, Contact, Customer Transaction 

Article 5/2(c) of Law No. 6698 on the Protection of Personal Data (KVKK): 
Processing of personal data belonging to the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract. 

Article 5/2(f) of Law No. 6698 on the Protection of Personal Data (KVKK): 
Processing of data is necessary for the legitimate interests of the data controller, provided that it does not violate the fundamental rights and freedoms of the data subject. 

 

Follow-up of reservation processes 

Execution of communication activities 

Execution of bonus identification processes 

 

Archiving and data retention:  

 

Identity, Contact, Transaction Security, Professional Experience, Customer Transaction 

Article 5/2(ç) of Law No. 6698 on the Protection of Personal Data (KVKK): 
Processing is necessary for the data controller to fulfill its legal obligation. 

Article 5/2(f) of Law No. 6698 on the Protection of Personal Data (KVKK): 
Processing is necessary for the legitimate interests of the data controller, provided that it does not violate the fundamental rights and freedoms of the data subject. 

 

 

Transfer of Personal Data 

Your personal data may be transferred to third parties under the conditions below: 

Legal Grounds for Transfer 

Purpose of Transfer 

Recipients 

 

Legal obligation of the data controller (Law No. 6698 Art. 8/2-a) 

Ensuring compliance with legal obligations 

 

Authorized public institutions 

 

Application Procedures and Principles 

As the data subject, you can submit your requests regarding your rights under Article 11 of Law No. 6698 by filling out the Personal Data Protection Application Form or by submitting your request in accordance with the minimum requirements set forth in the Communiqué on the Principles and Procedures for Application to the Data Controller. We will conclude your request as soon as possible, and no later than thirty days, free of charge. However, if the process incurs additional costs, a fee may be charged as determined by the Personal Data Protection Board. 

 

Application Methods 

Application Address 

By Registered Electronic Mail (KEP) 

fineotel@hs02.kep.tr 

By email with secure electronic or mobile signature from your registered email 

kvkk.committee@rixos.com 

 

In writing, in person or via notary 

Meltem Mahallesi, Sakıp Sabancı Bulvarı, No:3 Muratpaşa/Antalya