Rixosbonus.com is the Rixos hotels loyalty program to motivate travel agents and sales managers.

An employee of a travel Agency, namely a partner Agency of Rixos hotels in the B2B segment, can become a participant of the program by registering on the website www.rixosbonus.com by creating your own account and login. The program is also valid for travel agencies and sub agencies of all markets and countries. The program is not available for tour Operators, network agents consolidators, booking Centers , as well as DMCs located in Turkey. If these accounts are found, they will be closed without prior notice, and the points earned will be canceled

Incentive program Rixosbonus.com it is aimed at remuneration in the bonus equivalent of each individual participant (Agency employee) who actively carries out sales and subsequently actual booking in Rixos hotels. For each booking made in the program rixosbonus.com the program allows you to accumulate a certain number of bonus points, which depends on the hotel, booking dates, number of people and room type. The advantage of the program for participants is the ability to both accumulate and spend the bonus points earned on booking their own vacation or tourist holidays in the special offers section --"Rixos Store" on the site www.rixosbonus.com What are the benefits of participating? Ability to make reservations for bonus points. Register in the booking system, made by the Agency Manager, through any sales channel (tour operators, DMC, OTA or Rixos.com); Invitation to the "Happy Days" event and the "Rixos Diamond Awards" award ceremony for the best of the best in terms of sales for each summer season.

We offer several options: 1. The agency can take advantage of collective participation and register one shared account for the Agency, which managers can use to make their bookings. 2. Each Agency Manager can register independently and request individual access to the bonus program. By clicking the "Access Request" button on the site rixosbonus.com an Agency employee can become a participant by filling out the form. After registration, the personal account is checked and approved by the site moderator. After approval, you can go to your personal account. Approval time (including account creation time): 09.00 - 17.00 (Istanbul time) during the day (excluding weekends) 17.00 - 09.00 (Istanbul time) within 24 hours (excluding weekends)

1. Sales made to Rixos hotels are made under the registered account of the Manager and / or Agency that actively sells Rixos hotels, using the "new booking" menu button on the site www.rixosbonus.com next, a "New booking" is created by filling in the appropriate fields. 2. It is important to enter all booking details absolutely correctly (hotel, dates, number of Guests, room type). 3. When a newly entered reservation is "pending", bonus points are blocked on the account, according to the type of room, dates and period of booking in each specific hotel, for further crediting to the account of the program participant. 4. After the guests leave the hotel, the reservation is checked by the hotel reservation Department (for some time) and goes to the "confirmed" status. In this case, the amount of bonus points that were previously blocked is automatically transferred to the program participant's account and ready for use. If the reservation has been turned into a "refusal" status, then the hotel should "comment" on the reason why the reservation was not confirmed. You can also get a detailed explanation at the support address: info@rixosbonus.com 5. A member of the program can spend bonus points in the "Rixos Store" section using accommodation offers, depending on the number of bonus points accumulated. Accommodation booked with bonus points is automatically debited from the member's bonus account. 6. The program participant can monitor and track all applications and accrued points registered under their account: reservations in the "waiting" stage, "confirmed" reservations and reservations with "refusal", the number of" active "and" spent" bonus points.

Selling rooms of higher categories and villas in hotels allows you to automatically earn more bonus points. Booking long term Stays increases the number of points on your account. Hotels with a higher price for accommodation per day per person will bring a greater number of bonus points. The overall results of the Agency, which did not make the maximum number of rooms booked, but concentrated on selling rooms of higher categories and villas, will be evaluated additionally.

Antalya region: Rixos Premium Belek, Club Prive by Rixos Belek, The Land of Legends Kingdom, Rixos Sungate, Rixos Premium Tekirova, Rixos Downtown Antalya. Aegean coast region: Rixos Premium Gocek, Club Prive by Rixos Gocek, Rixos Premium Bodrum . The region of UAE: Rixos Premium Dubai, Rixos Saadiyat Island, Rixos The Palm Dubai, Rixos Bab Al Bahr Region of Kazakhstan: Rixos Water World Aktau The region of Croatia: Rixos Premium Dubrovnik.

"Points can be spent in the special offers section «Rixos Store"", which are valid for booking hotels in Turkey, UAE, Kazakhstan, Croatia. Depending on the hotel, the section shows the number of points that can be spent for 1 night of stay during the specified period. The number of bonus points increases depending on the booking season (low/high). Maximum occupancy 2 + 1, supplement for the second child or third adult is also indicated in the offers (only in Turkish hotels). Hotels confirm or refuse to book for bonus points, depending on the availability of hotel rooms for specific dates of stay (room quota is limited *Bonuses can only be used in the country where they were accumulated *Allbonus stay requests must be sent 1 week before check in."

For technical support and additional questions about the program, participants can consult at the contact address: info@rixosbonus.com .

The bonus system administrator performs regular checks to avoid these situations and complaints from users of the program. If the bookings made by you personally (or your Agency), taking into account the date of registration in the system, are recorded to another Agency or tour operator, then at your request, each of these bookings will be transferred to your account. To do this, you must provide an official letter from the tour operator and copies of vouchers confirming the booking by your Agency or Agency Manager.

If the agent did not manage to make a reservation in the past years, unfortunately, the system will no longer be able to accept the reservation data. The agent must enter reservations into the system BEFORE CHECK OUT DATE.

Points earned in the previous year are valid for use by the program member during of the calendar year and the end of following year, after which the points are burned. For example, points accumulated in 2021 can be used until the end of 2022. Due to the 2020-2021 pandemic, you can now use 2019, 2020 and 2021 points until the end of 2022. Each year, at the beginning of January, the oldest year's reservations and points are deleted.

The administration of the Rixos hotel chain reserves the right to change or cancel the content of the loyalty program for: services, rules for receiving or using bonus points without further notice. In case of non compliance with the terms of the loyalty Program, the Rixos hotel administration reserves the right to cancel the member's personal account.